^

M & M Insurance Broking Services Limited

Claims Submission

Click on the Claim type you would like to submit for a list of instructions on how to submit the claim.

  • Complete the necessary Claim Forms and submit to our Office
  • If the matter was reported to the police, please supply Police Report Receipt
  • Submit an estimate for repairs to the damaged vehicle
  • Complete the necessary Claim Forms and submit to our Office
  • Provide proof of ownership
    • Utility bills –no older than 3 months in absence of a bill then provide
    • Deed of Ownership
  • Provide a list of all damaged items inclusive of damage to the property as a result of the loss along with copies of any invoices to validate the values being claimed
  • In case of extensive damage to property provide an Engineer’s Report
  • Obtain estimates for the removal of any debris and the replacement of the damaged items
  • Provide a detailed letter outlining issues.
  • Assess the areas of financial loss and the estimated period of interruption
  • Provide last financial report
  • Complete the necessary Claim Forms and submit to our Office
  • Establish what has been stolen and list the missing items together with copies of any invoices or valuations to validate amounts being claimed
  • If the matter was reported to the police, please supply Police Report Receipt
  • For Electronic Items a Technician’s Report must be submitted for each damaged item
  • Submit estimates for replacement of items stolen and/or damaged.

Cargo – The following documents will be required:

  • Submit letter notifying us of incident
  • Bill of Lading
  • Shipper’s Invoice
  • Certificate of Insurance
  • Rejected Steamship claim
  • Landing Certificate or Surveyor’s Report
  • The Landing Certificate will be either non-delivery of white slips issued by Port Contractors or the Ship’s outturn report whichever is applicable

Hull – The following documents will be required

  • Submit letter notifying us of incident
  • Provide contact person and telephone number
  • Date and time of loss
  • Cause of loss
  • Loss estimate
  • Detailed statements from the Captain or Chief Engineer on the incident
  • For damage caused by another vessel, obtain the following additional information
    • Detailed information of the offending vessel
    • Vessel Name
    • Port of Registration
    • Owner of Vessel
    • Address of Owner of Vessel
    • If insurance information is available, kindly provide same

Protection & Indemnity – Where the property or facilities are damaged by third party vessels the following information must be provided:

  • Contact person and telephone number
  • Date and time of loss
  • Cause of loss
  • Loss estimate
  • Detailed statements from eye witnesses on the incident
  • Detailed information of the offending vessel
  • Vessel Name
  • Port of Registration
  • Owner of Vessel
  • Address of Owner of Vessel
  • Complete the necessary Claim Forms and submit to our Office
  • Submit detailed report of injured persons and/or damaged property
  • Submit Witness statements if any
  • Provide photographs of the affected area/product if available
  • Complete the necessary Claim Forms and submit to our Office
  • Submit statements of all witnesses who were present at the time of incident
  • Submit all detailed medical reports from the attending physicians
  • In the event of accidental death, submit the following additional documents
    • Death certificate
    • Birth certificate
    • Copy of identification
    • Coroner’s report
    • Police report
    • Copies of identification of beneficiaries
    • Birth certificates of beneficiaries
  • Complete the necessary Claim Forms and submit to our Office
  • Submit the sick leave certificate(s)
  • Submit proof of payment to employee indicating the value representing compensation for injury leave
  • Submit a “Fit to Work” certificate indicating that the employee is fit to resume normal duties or whether the employee has suffered injuries to the effect that the employee can perform some work duties
  • Complete the necessary Claim Forms and submit to our Office
  • If the matter was reported to the police, please supply Police Report Receipt
  • Establish the value of cash that was lost noting the circumstances in which the loss occurred
  • Submit proof of value of lost cash
  • Complete the necessary Claim Form/letter and submit to our Office
  • If the matter was reported to the police, please supply Police Report Receipt
  • Establish the value of the goods that were lost noting the circumstances in which the loss occurred
  • Submit proof of value of lost goods
  • Complete the necessary Claim Form and submit to our Office
  • Provide copies of the invoices for the damaged items
  • Provide a pro forma invoice for the same or similar make and model of the damaged computer equipment
  • Provide a Technician’s Report for the damaged computer equipment
  • Submit a letter or notice of claim from the third party or their solicitors, as well as any writ, summons, proceedings or pending inquest
  • For Health Claims submit the following
    • Completed Claim Form, stamped and signed by the attending Doctor
    • Original receipts of expenses incurred
    • Claim forms should be submitted no later than ninety (90) days from the date of expenses
  • For Death Claims submit the following
    • Completed Claim Form, stamped and signed by the attending Doctor
    • Certified Death Certificate
    • Certified Birth Certificate
    • Life Insurance Certificate